The world is changing at a staggering rate and technology is considered to be the key driver for these changes around us (Papers4you.com, 2006). An analysis of technology and its uses show that it has permeated in almost every aspect of our life. According to Tero et al (2004) many activities are handled electronically due the acceptance of information technology at home as well as at workplace. Internet can be seen as a truly global phenomenon that has made time and distance irrelevant to many transactions. According to Heikki et al. (2002), the transformation from the traditional banking towards e-banking has been a ‘leap’ change.
The evolution of electronic banking started from the use of automatic teller machines (ATM) and has passed through telephone banking, direct bill payment, electronic fund transfer and the revolutionary online banking (Alter, 2002). The future of electronic banking according to some is the acceptance of WAP enabled banking and interactive-TV banking (Petrus & Nelson, 2006). But it has been forecasted that among all the categories, online banking is the future of electronic financial transactions. The rise in the e-commerce and the use of internet in its facilitation along with the enhanced online security of transactions and sensitive information has been the core reasons for the penetration of online banking in everyday life (Papers4you.com, 2006). According to the latest official figures from the Office of National Statistics (ONS, 2006) indicate that subscriptions to the internet has grown more than 50% from 15 million in 2000 to 35 million in 2005 in the UK. It has also been estimated that 60% of the population in the UK use internet in their daily lives.
The fundamental shift towards the involvement of the customer in the financial service provision with the help of technology especially internet has helped in reduce costs of financial institutions as well as helped client to use the service at anytime and from virtually anywhere with access to an internet connection. According to theorists (Walfried et al., 2005) customer evaluation of the electronic services is influenced by attributions of success and failure in inter personal service situations. The use of electronic banking has removed the banking personnel that facilitate the transactions and has placed additional responsibilities on the customers to transact with the service. Although the use of E-banking is provided for the benefit of the customers but these changes require increased work or involvement on the part of customers. These and other factors might be seen as lesser service provided in terms of customer service. But these assumptions would be wrong if the customer knows the value of using the electronic service.
Thus it can be concluded that a fit between task i.e. the banking; technology i.e. the user interface and its reliability; and individuals i.e. the customers and their knowledge about using the service, is the key to successful E-banking services (Zigurs & Buckland, 1998).
References:
Alter, S. (2002), “Information Systems” 4th Edition, Prentice Hall
Heikki Karjaluoto, Minna Mattila, Tapio Pento (2002), “Factors underlying attitude formation towards online banking in Finland”, International Journal of Bank Marketing; Volume: 20 Issue: 6; 2002 Research paper
ONS (2005), “Office of National Statistics”, www.statistics.gov.uk
Papers For You (2006) “C/B/93. Dissertation. Will online business replace the traditional business in the banking industry in UK?”, Available from http://www.coursework4you.co.uk/sprtfina35.htm [17/06/2006]
Papers For You (2006) “P/F/174. Dissertation. Adoption of Online Banking”, Available from Papers4you.com [18/06/2006]
Petrus Guriting, Nelson Oly Ndubisi (2006), “Borneo online banking: evaluating customer perceptions and behavioural intention”, Management Research News; Volume: 29 Issue: 1/2; 2006 Conceptual Paper
Tero Pikkarainen, Kari Pikkarainen, Heikki Karjaluoto, Seppo Pahnila (2004), “Consumer acceptance of online banking: an extension of the technology acceptance model”, Internet Research; Volume: 14 Issue: 3; 2004 Research paper
Walfried M. Lassar, Chris Manolis, Sharon S. Lassar (2005), “The relationship between consumer innovativeness, personal characteristics, and online banking adoption”, International Journal of Bank Marketing; Volume: 23 Issue: 2; 2005 Research paper
Zigurs, I. & Buckland, B. (1998), “A Theory of Task/Technology Fit and Group Support Systems Effectiveness”, MIS Quarterly, Sep98, Vol. 22 Issue 3, p313-334, 22p
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Help answer the question aboutonline bank
Which online bank has the interest rate to start a savings account?I got $500 to start with. I pick online banks because I really don't need the brick and mortar types for this type of account and I heard they have better interest rates. I want to set up a savings account where I can store money and gain interest. I have no plans on withdrawing fr: this account, maybe for special purchasing/ investing projects. Or is there a better option for me to save long-term?
I meant to ask "Which online bank has the BEST interest rate to start a savings account?"
October 6th, 2009 on 8:26 am
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October 6th, 2009 on 8:26 am
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October 6th, 2009 on 8:26 am
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October 6th, 2009 on 8:26 am
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October 6th, 2009 on 8:26 am
Online banking is a bigger term than simply online bill pay. There are several ways your bank can pay your payee – one is that they simply mail a check. The other, if they do a lot of business with the payee, is to simply make an electronic payment (ACH) to your payee – usually places like your electric company. Another way, if the payee banks at the same bank, is to simply deposit money to the payee's account at the bank.
Any of these cost the bank no more than if you had written a paper check or had initiated an ACH/wire transfer and in some cases, costs them less.
Some banks offer these services for free, others don't. One of my banks charges me about $0.65 to send a check from the bank but doesn't charge me to electronically pay someone. Another of my banks charges nothing to send a check but they don't like doing an ACH so they charge me for that.
In the long run, nothing at a bank is free – it will be paid for somehow. Usually with banking fees.
October 6th, 2009 on 8:26 am
Any bank that has weathered the current financial storm is safe to invest in. Bank of America, JP Morgan Chase, to give you a couple of examples.
Now, when we looked into savings for our children, we decided not to go with a college savings plan; the reason is that if one of our children either gets a full scholarship, joins the armed forces, or whatever else, the money saved would not be used, and by trying to use it on anything else it would be hit with so many penalties that it would be like we never invested the cash in the first place.
We decided instead to research a medium risk mutual fund, and have one for each of our kids. As they get closer to college age, we'll probably shift the capital into a low risk fund, but this way, they have money saved up for school if needed, or for whatever else if they don't.
Good luck.
October 6th, 2009 on 8:26 am
wire transfer for a cost of about 20 dollars!!!
October 6th, 2009 on 8:26 am
Check out http://www.igoonlinebanking.com you can read about there different services and if your interested sign up with them. Their online savings account has high interest rates and only require one dollar in the account at all times. I don't believe they charge a monthly fee.
October 6th, 2009 on 8:26 am
That's not something that you can do on your own. If you call in and speak with the Online Banking Department they can add those account to your Overview for you.
Hope this helps!
October 6th, 2009 on 8:26 am
Most banks only offer the ability to receive and view statements online at the credit card companies website. I haven't seen very many companies that offer email statements. Viewing a statement online is more secure because your information is more protected online than it is in an email.
October 6th, 2009 on 8:26 am
no, you will have to use your bank.
October 6th, 2009 on 8:26 am
If you are in Chexsystems, you cannot open a bank account. Pay off whatever bounced checks, overdrafts, whatever, plus all the interest, fees, penalties. Within a few months, you will be out of the system and can open another account somewhere.
October 6th, 2009 on 8:26 am
It can take up to 5 business days.